Error: Maximum Number of Devices Reached

This error appears when your license is already activated on one WhatsApp number, and you're trying to use the same license on a different number without removing it from the first.

Follow the steps below to resolve this issue:


🔁 1. Transferring Your License to a New Number (If Current Number Is Active)

👉 Step 1: Remove the License from the Current Number

  • Go to the Plan Details section in the extension.

  • Locate your current license.

  • Click “Remove License” to detach it from the existing number.

👉 Step 2: Insert License into the New Number

  • After removing it from the old number, open the profile on the new number.

  • Enter your license code. ✅ Your license is now successfully transferred!


🚫 2. If Your Current Number is Blocked

If the number where the license was previously activated is blocked, follow these steps:

👉 Step 1: Install the Extension on the New Number

  • Download and set up the WA Workflow Extension on your new device or number.

👉 Step 2: Access License Management

  • Open the Profile section within the extension.

  • Click on “Manage License.”

👉 Step 3: Insert License Code

  • Enter your existing license key.

  • Click “Search.”

  • Your blocked number will appear.

👉 Step 4: Remove the Blocked Number

  • Click “Remove” next to the blocked number.

👉 Step 5: Add License to the New Number

  • Once the blocked number is removed, input the license code into your new number’s profile. ✅ The license will now be active on your new number.

3. Reset License Key from Admin Panel

Before proceeding, please ensure:

  • You have access to the email address linked to your license key

  • You can log in to the Admin Panel using the same email

Step 1: Open the Admin Panel

  • Visit the Admin Panel login page

  • Log in using the same email address that is associated with your license key

  • ⚠️ Important: You must log in with the registered email. License management options will not appear for other emails.


Step 2: Access the License Dashboard

  • After successful login, you will be redirected to the Dashboard

  • From the dashboard, click on License Key Dashboard

Step 3: Select the License Key

  • You will see a list of all license keys linked to your account

  • Locate the license key you want to reset

Step 4: Reset the License Key

  • Next to the selected license key, click on the Reset option

  • Confirm the action when prompted

Once reset:

  • All currently connected devices will be disconnected

  • You can now reinsert the license key on your desired device

When Should You Use License Reset?

You may need to reset your license key if:

  • You changed or reinstalled your device

  • You reached the maximum device limit

  • The extension is asking for the license key again

  • A device was disconnected unexpectedly


Last updated