How to Change or Remove Number

Welcome to the WA Workflow Extension! This guide will walk you through how to manage your phone number and license within the extension. It covers the steps to change, transfer, or remove a number in case of issues like a blocked number, along with some usage limitations.

Table of Contents

1. Changing or Transferring Your License to a New Number

2. Adding a New Number if Your Current Number is Blocked

3. Using the License on Multiple Devices

4. Additional Support

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1. Changing or Transferring Your License to a New Number

To transfer your license from one number to another, follow these easy steps:

1. Go to the Profile Section:

   • Open the WA Workflow Extension.

   • Click on Profile.

2. Access Plan Details:

   • In the Profile menu, find and select Plan Details.

3. Remove License from Current Number:

   • Inside the Plan Details section, locate your current license.

   • Click Remove License to detach it from the existing number.

4. Insert License into the New Number:

   • After removing it from the old number, enter the license code into the new number’s profile.

   • Your license is now transferred to the new number!

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2. Adding a New Number if Your Current Number is Blocked

If your current number is blocked and you need to use a new number, here’s what to do:

1. Install the Extension on the New Number:

   • Download and set up the WA Workflow Extension on the new device/number.

2. Open Profile and Manage License:

   • Go to Profile within the extension.

   • Select Manage License.
3. Insert License Code:

   • Enter the license code associated with your original account.

   • Click Search; this will display your blocked number.
4. Remove the Blocked Number:

   • When your old (blocked) number appears, remove it by clicking Remove.
5. Add License to the New Number:

   • With the old number removed, input the license into the new number’s profile.

   

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6. Using the License on Multiple Devices

The WA Workflow Extension allows you to use a single license on up to 4 devices with the same number. This means:

• You can install the extension on both a primary and a secondary device.

• Log in with the same number on each device to ensure usage.

• 📝 License Activation Info

  When you register your license on your primary device, the other 3 devices will automatically connect using the same license. You do not need to enter the license key again on the other devices.

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7. Additional Support

For any further assistance with transferring or managing your number, or if you encounter any issues, please contact our Support Team. We're here to help!